Data Protection Guaranteed

Win Taka Privacy Policy — Your Data Is Safe With Us

Win Taka believes your personal data belongs to you alone. This page clearly explains what we collect, why we collect it, and how we keep it safe. Take a moment to read it — knowing your rights matters.

Last Updated: January 1, 2026
Security Level
SSL Encryption128-bit
Data MaskingActive
Two-Factor Authentication2FA
Third-Party AuditAnnual

Our Privacy Commitment

The principles Win Taka strictly follows to protect your data

Your Data Is Never Sold

Win Taka never sells your personal data to third parties. Your information is used solely to improve our services.

Maximum Encryption

All your data is protected with 128-bit SSL encryption — bank-level security that keeps your information out of reach of hackers.

You are in control

Win Taka gives you full rights to view, correct, and delete your own data. Simply contact our support team.

Limited Data Collection

We only collect information that is genuinely necessary to provide our services. We do not ask for data we do not need.

Scheduled Data Deletion

Win Taka deletes personal data 5 years after an account is closed. No information is retained beyond that period unless required by law.

Transparent Cookie Policy

Win Taka is transparent about which cookies it uses and why. You may reject any non-essential cookies.

1

Introduction & Scope

Win Taka ("we", "the Platform") explains in this Privacy Policy ("Policy") how we collect, store, use, and protect your personal information. This Policy applies to the wintaka.id website, Android and iOS mobile apps, and all related services.

By creating an account or using Win Taka's services, you are deemed to have accepted this Privacy Policy. Please read it carefully. If you have any questions, reach out to our support team.

Win Taka follows international standards for personal data protection. Our data security practices are verified annually through independent third-party audits.

2

What data do we collect?

Win Taka collects two types of information — what you provide directly and what is gathered automatically while you use the platform.

Information you provide directly:

  • Identity Information: Name, Date of Birth, National ID Number
  • Contact Information: Mobile Number & Email Address
  • Payment Information: bKash/Nagad number (full number is not stored)
  • Verification Documents: ID Card or Passport Photo (for KYC Verification)

Automatically Collected Information:

Type of Information Purpose Retention Period
IP Address Security Verification & Fraud Prevention 90 Days
Device Information App Optimization 1 Year
Browser Information Page Load Improvement 30 Days
Gaming Log Dispute Resolution 3 Years
Transaction History Financial Records 7 Years (legal obligation)
3

Methods & Sources of Data Collection

Win Taka collects your information in the following ways:

  • Registration Form: What you fill in when opening an account
  • KYC Process: Documents Uploaded for Identity Verification
  • Transaction Records: Automated Log of Deposits & Withdrawals
  • Cookies & Tracking: Website & app usage patterns
  • Support Chat: Conversations with our team

Win Taka never collects your information from social media or third-party sites unless you explicitly give permission.

4

How is your data used?

Win Taka uses your data only for specific, legitimate purposes:

  • Service Delivery: Account management, gaming features & payment processing
  • Identity Verification: Completing the KYC Process & Age Verification
  • Security: Prevention of Fraud, Money Laundering & Illegal Activities
  • Customer Support: Handling Complaints & Issue Resolution
  • Legal Obligations: Meeting Regulatory Requirements
  • Service Improvement: Improving User Experience
  • Marketing: Notifying You of Relevant Offers & Bonuses (Only With Your Consent)

Win Taka never sells your personal data to advertisers or uses it for profiling purposes.

5

Who Is Your Information Shared With?

Win Taka shares your information with certain parties only in limited circumstances. We never sell your data to third parties.

Who it may be shared with:

  • Payment Provider: bKash, Nagad — for transaction processing only
  • Technology Partner: Cloud Hosting & Security Provider
  • Game Provider: For verifying Live Casino or slots game results
  • Legal Authorities: By legal order from a court or regulatory authority
  • Auditor: For Annual Security Audit (Anonymised)

All third parties working with Win Taka are contractually bound to uphold the same privacy standards. Your data is safe with them.

6

Cookie Policy & Tracking Technologies

Win Taka uses cookies and similar technologies on its website and app. Cookies are small text files stored on your device that help improve your browsing experience.

Cookie Type Purpose Deletable?
Essential Login Session Maintaining Login State No (Required for Service)
Essential Security CSRF Protection & Fraud Prevention No
Functional Preferences Remembering Language & Theme Settings Yes
Analytics Performance Understanding Site Usage Patterns Yes

Cookies can be disabled through your browser settings. However, disabling essential cookies may prevent certain Win Taka services from functioning properly.

7

Data Retention & Deletion Policy

How long Win Taka retains your data depends on the type and purpose of that information. We do not keep data we no longer need.

  • Account Information: For the duration the account is active + 5 years after closure
  • Transaction Records: 7 Years (legal obligation)
  • KYC Documents: 5 years after account closure
  • Gaming Log: 3 Years (for dispute resolution)
  • IP Logs: 90 Days
  • Marketing Data: Deleted immediately upon withdrawal of consent

When an account deletion request is submitted, Win Taka will complete the process within 30 days. However, certain data may be retained for a required period due to legal obligations.

8

Your Rights

Every Win Taka user has the following rights regarding their personal data:

Right to Know

You can request to know what information Win Taka holds about you.

Right to Rectification

You may request correction of any inaccurate or outdated information.

Right to Erasure

You may request deletion of your data where there is no legal obligation to retain it.

Right to Object

You may object to the use of your data for marketing purposes.

Data Portability

You may request a copy of the data we hold about you.

Right to Restrict Processing

You may request that the processing of your information be restricted under certain circumstances.

To exercise any of the above rights, contact the Win Taka support team. We will respond within 30 days.

9

Protecting Children's Privacy

Win Taka is strictly not for anyone under 18. We do not knowingly collect data from minors. If we become aware that a minor's information has been submitted, it will be deleted immediately.

If a parent or guardian discovers that their child has registered on Win Taka, please contact our support team immediately. We will take swift action.

10

Privacy Policy Updates

Win Taka may update this Privacy Policy from time to time. When changes are made:

  • The date of the latest update will be published on this page
  • You will be notified of important changes via email or app notification
  • Continued use of the service after any changes constitutes acceptance of the updated policy

We recommend checking this page regularly to stay up to date with our latest policy.

11

Privacy Contact

For any questions or concerns about the Privacy Policy, please contact the Win Taka data protection team:

  • Email: [email protected]
  • General Support: [email protected]
  • Live Chat: Log in to the platform and click the support icon
  • Response Time: Within 30 days (72 hours for urgent matters)

Win Taka takes all privacy-related requests seriously. Should any complaint remain unresolved, we are committed to addressing it promptly.

Your data is secure — right now Win TakaJoin on

Win Taka puts your privacy first. Enjoy a safe gaming environment and join the millions of members across Bangladesh.

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